Hi all, I'm testing Botsociety for our conversational AI product in wellbeing.August 22, 2019 at 9:52am
I've got two questions that came out of a Botsociety workshop for staff today: (1) We can import via CSV file to quickly populate a Design with dialogue text (column labeled 'text'). Is this the only CSV import format or are there any other column labels that can be produced, eg. for links, images, etc to create the media features in addition to a standard text dialogue, & (2) Link to message feature - If we linked this back to an earlier interaction in a Design flow where the user selected from say 5 topics buttons to progress chat direction, can there be a setting to remove the topic item button that has already been chatted about? Without this, we would loop back to a button selection with the same item just chatted about when it shouldn't really appear again. Hope this describes the scenario enough. Quiz me more if needed. Thanks for a great product.
August 22, 2019 at 6:36pm
🖐🏻Hey , thanks for asking! I've forwarded this to our product team and they'll get back to you later today with some answers. In the meantime, thanks for your kind words and thanks for joining the community! We're always here and happy to help.
Small update, our product team will be answering both of your questions tomorrow morning at 10am PST during our live product deep dive. We will share the link here prior to getting started!
August 23, 2019 at 5:06pm