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Data backup and security

June 11, 2019 at 6:10am

Data backup and security

June 11, 2019 at 6:10am
Hi all. I'm in the process of assessing whether Moltin is for us and I wondered if there's any information on data backup/recover and general security related stuff?
Many thanks and great product.

June 11, 2019 at 6:35am
Hi James, those things are usually dug into during the solutions process. I'm happy to help you out though, you can DM me and I'll answer any questions for you.
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Strange answer. I'd have thought you have standard procedures in place for this?
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Apologies. I'm just unsure exactly what you'd like to understand. Here's some base information:
Data & Compliance
  • Zero containerized data - all live data is stored in databases within AWS.
  • Production software runs within a secure AWS VPC.
  • Zero SSH access to production servers from any human or machine.
Uptime & Availability
  • Code deployments worldwide can be achieved in minutes.
  • Base uptime is 99.95%
  • SLA’s available per request.
  • Multiple offsite data backups.
  • Offsite backups occur many times per day.
Access & Support
  • 24 hours, 365 days rotational engineer on-call emergency support.
  • Escalation policies - on-call engineers are supported with expedited escalation procedures to high level individuals.
  • Restricted data access - user data access is restricted to a set of named employees under certain conditions.
  • Team of engineers maintain security across a single platform.
  • Security deployments within 24 hours.
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June 11, 2019 at 6:14pm
Thank you, just want I wanted. Cheers.
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June 26, 2020 at 10:37am
You can find some answers to your questions by reading this article about best backup strategy practices. They talked exclusively about this topic and covered it pretty well imo.
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