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Epicollect5

Mobile & Web Application for free and easy data collection.

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Xiaomi users: camera issue troubleshooting guide

Xiaomi users experiencing the Epicollect5 app restarting after taking a photo should read our troubleshooting guide at https://epicollect5.gitbooks.io/epicollect5-user-guide/content/xiaomi-devices.html Thank you …

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Photo Upload Error / Server Error

I created a form to demonstrate how to use Epicollect5 during a virtual workshop and some users are having issues uploading their photo. The data gets uploaded no problem, but then they get a server error with the photo. Only about half are having this problem.

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Project error/ Server error

I am trying to update a form. When I am trying to save the project after editing, the project is not getting saved. Instead it shows an error as Project error: Server error. Please contact the administrator of your server. Please help. Thank you.

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View on map

Dear all, I would like your support with an issue I actually encounter. When you view your data as a map, when clicking on a single entry the details of the entry normally appears on the left side of the map. In my case the details appear but they are hidden by the map and…

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Location entry confusion from laptop or PC

Hi - would it be possible to include some basic instructions on the location entry page when entering data from a laptop or PC? It is quite confusing to novices to just see a map of the world with no pin visible. If there could be a couple of lines of text telling people to…

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Overlapping problem of Exit Button and Right Arrow in Branch section in Mac…

I am using Macintosh and found when I push Branch button, the first screen has overlapping image of Exit Button and Right Arrow, so we cannot select Right Arrow to move to the next section. I am using macOS 10.15.3 (Catarina) and tried several browsers such as Safari, Google…

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Regarding Group Questions

I am very happy with epicollect5. It's very easy to create questioner, and online synchronization. Need some improvement 1. When we create question in group we can't drag it out form group or not any question which is already existing we also can't drag into Group. every time we…

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The data doesn't appear to me as an admin

When anyone upload data on their Epicollect account it only appears at their mobile phones and it doesn't appear to me as an admin even they tried to resend it many times!!

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Changing the name of Branch

Hi - is it possible to change the name of Branches within a project so that when the user gets to the screen to add another Branch it says 'Add xxxx' (specific to the project needs) rather than 'Add Branch'?

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UPLOAD FAILS

I created a new project that I am testing on an Android phone with a strong WiFi connection to the web and a strong 4G connection to the cellular system. When I try to save my first entry, the Uploading Entries box opens but the upload does not start. No error message and no way…

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