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Grapedrop

Grapedrop is an easy to use builder for designing your website projects and publish them instantly online

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grapedrop.com
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Team
Artur Arseniev
@artur-arseniev
alitaghva1
@alitaghva1

Cannot use CNAME for root domain

October 21, 2020 at 11:35am
Brylie Christopher Oxley
@brylie

Cannot use CNAME for root domain

October 21, 2020 at 11:35am
I am trying to configure a custom domain, as per the instructions on the Project Settings -> Domain tab. The instructions say to use a CNAME record, but that is not possible for a root domain (without www). The recommendation from my domain registrar is to use an ALIAS. I have configured an ALIAS record but Grapedrop is not detecting the DNS setting, as it only seems to look for CNAME. Please allow customers to use ALIAS records as well as CNAME records, so we can configure top level domain names.
October 21, 2020 at 11:36am
11:36am
https://docs.gandi.net/en/domain_names/faq/record_types/cname_record.html#cname-records
October 22, 2020 at 8:34pm
Team
8:34pm
ALIAS is a virtual record, but we can check what we can do. What is your domain?
October 23, 2020 at 4:45pm
4:46pm
I currently have a forwarding rule set up to point to www, since I can have a CNAME there. However, I'd like for the service to be at the root domain. What about an A record?
Team
8:02pm
At the moment, we discourage the usage of A record but if it's necessary I'll let you know