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Double orders created in Moltin

February 11, 2020 at 4:41pm

Double orders created in Moltin

February 11, 2020 at 4:41pm
We are suddenly experiencing some weird behaviour. For each order made from the site 2 orders are created on moltin. This just started happening at some point and we can't find the reason. On our side we see only 1 request going out to Moltin api so we are kind of stuck.

February 11, 2020 at 4:45pm
Have same issue here
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I'll need some sensitive data to investigate this. Could I get you both to send an email to support@moltin.com with some example duplicate orderIds so I can look into this please?
Thanks Dan
Edited
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February 12, 2020 at 11:40am
thanks for coming back to us. I will email you with more information about the issue.
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