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Promotions stopped working

January 16, 2020 at 2:42pm

Promotions stopped working

January 16, 2020 at 2:42pm
Anyone else experience promotions ceasing to work? I have reset the expiry date but still not working.

January 17, 2020 at 12:56am
Hi Dom, have you created fresh codes? the way the system works, if you update a promotion that has expired it will clear out any codes attached. This may sound a little odd but it is part of the process that ensures codes are not duplicated across promotions. If you're still having issues, please submit a support ticket.
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January 27, 2020 at 10:53am
Thanks creating a fresh code did the trick.
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