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This is a community forum for discussion and knowledge sharing. For support requests, please visit support.moltin.com

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Double orders created in Moltin

We are suddenly experiencing some weird behaviour. For each order made from the site 2 orders are created on moltin. This just started happening at some point and we can't find the reason. On our side we see only 1 request going out to Moltin api so we are kind of stuck.

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Cart Reference Question

How long of a cart reference number should I be generating? 4 digits, which is what the examples use, seems really small. Maybe I'm not fully understanding but couldn't that lead to collisions and tampering. Couldn't someone iterate through all variations of 4 digits, calling…

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Help with Product Variations

I followed this article (https://www.moltin.com/developer/concepts/product-variations) and created product variation. While building child products, a child product is created for each variation option. Is there a way we can build child products from a base products for only a…

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Disable promotion on Custom Items

Is there a way we can disable application of promotion codes on custom items in the cart?

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Promotions stopped working

Anyone else experience promotions ceasing to work? I have reset the expiry date but still not working.

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How to link parent product to a variation option?

I've created a few variation and variation option. How do i add a variation option to the parent product?

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Disable, or make "Manage Stock" checkbox off by default

My business does not manage stock with Moltin. The marketer who manages the products on our Moltin dashboard always forgets to uncheck the "Manage Stock" button when creating products and it breaks our application. How can we disable, or change the default for the "Manage Stock"…

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Deleted·78d# Help

How can I get my profile deleted?

I created a Moltin app a while ago to try it out and now I just keep getting random emails from them. I have no intention on using Moltin any more, so can I just get my app and my profile deleted? There's no option to do it through the site, and no clear support links.

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Please help me to show that can we do payment with Klarna Payment method in…

I would like to payment with Klarna payment method in moltin , As moltin is providing stripe so can we do the same with Klarna payment method ? If yes then Please show me the solution .

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How to delete orders? Dashboard UI is full of test orders...

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