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Moltin

This is a community forum for discussion and knowledge sharing. For support requests, please visit support.moltin.com

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Promotions stopped working

Anyone else experience promotions ceasing to work? I have reset the expiry date but still not working.

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Disable promotion on Custom Items

Is there a way we can disable application of promotion codes on custom items in the cart?

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How to link parent product to a variation option?

I've created a few variation and variation option. How do i add a variation option to the parent product?

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Disable, or make "Manage Stock" checkbox off by default

My business does not manage stock with Moltin. The marketer who manages the products on our Moltin dashboard always forgets to uncheck the "Manage Stock" button when creating products and it breaks our application. How can we disable, or change the default for the "Manage Stock"…

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How can I get my profile deleted?

I created a Moltin app a while ago to try it out and now I just keep getting random emails from them. I have no intention on using Moltin any more, so can I just get my app and my profile deleted? There's no option to do it through the site, and no clear support links.

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Please help me to show that can we do payment with Klarna Payment method in…

I would like to payment with Klarna payment method in moltin , As moltin is providing stripe so can we do the same with Klarna payment method ? If yes then Please show me the solution .

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How to delete orders? Dashboard UI is full of test orders...

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Variation system change has broken our client's website overnight

Did Moltin recently change the variation matrix or how this looks when pulling as meta for a product? Our code for handling product variations on the frontend has completely broken our client's website, after rolling back to older versions we're still seeing the same problem…

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Adding child to cart

When adding a child product to a cart by the child's id I get the error: "Product not found" I attempted to adapt this tutorial I found for curl: https://anthonysterling.com/posts/an-introduction-to-moltins-product-modifiers-and-variants.html …

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Error when deleting product

I am getting the following error when I try to delete a product: The slug is test - I have tried five different values that meet the criteria in the error message. Any idea why I can't delete this product?

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