Pricing built with your community in mind.
We know that communities are valuable even when they don't have a budget, so we made communities free by default.
When you're ready to take your community to the next level, we've got some great features to help you grow, moderate, and measure more effectively.
Basic communities are free.
We won't show you ads. We won't sell your personal data. No gimmicks.
Search indexed conversations
Unlimited chat messages
Member reputation system
Upgrade your community.
Make your organization more effective - enable your team, communicate securely with customers, and know your ROI.
Extra moderator seat
Add an additional moderator to your community to help keep conversations healthy and productive.$10/mo
Add a private channel to your community to organize a private beta, support customers securely, or communicate internally with your team.$10/mo
Get a high-level view of what's happening in your community and how it impacts your business.$100/mo
All paid features come with our Fair Price Promise
We will only charge you for the products you use in a billing cycle. If you don't use a feature for a whole month, we'll prorate it for the time you used it. No questions asked.
Want to use a private channel for a two-day project? Archive it when you're done and we'll only bill you for the two days.
How does the Fair Price Promise work?
Each month we only bill you for the features that you used in that time period, and prorate any features used for less than a month.
Here’s a quick example:
Imagine you need a private channel for an event planning team within your community. When you create the private channel, Spectrum bills you $10. If your private channel is still being used at the end of the month, we’ll automatically keep the subscription going.
However, if you archive the channel after one week, we’ll automatically apply credit to your account for the unused time.
How will this be reflected on my credit card statement?
Spectrum calculates usage at the end of each billing cycle, and then prorates back any credit for unused features. You may receive lower-than-expected charges on your card that reflect credit being used.
Will I know when I’ve received a proration for unused time?
Yes. At the end of each billing cycle we will send you a receipt email that will include line items for all charges, prorations, and credit used.
I would like to talk with the team about how this works.
If you have any questions about this, or feel you’ve found an error in how much you were charged, please don’t hesitate to get in touch.