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Spectrum Support

Spectrum is a community platform for the future. This community is a great place to ask questions, request features, report bugs, and chat with the Spectrum team.

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Join settings and Notifications

1. How do I change my settings so that when I join a community I do not join any channels? 2. How can I see a view that shows all notification subscriptions from which I can subscribe/unsubscribe? (For example, all channels/threads/etc. where I am subscribed) I realize that some…

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How to add a role

How do I add for example a moderator or administrator, and change the one that says "team"

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How to add a new administrator?

I couldn't figure out how to add a new administrator. I went to /api/utils/permissions.js and there was a section about admins like: export const isAdmin = (id: string): boolean => { const admins = [ 'gVk5mYwccUOEKiN5vtOouqroGKo1', '01p2A7kDCWUjGj6zQLlMQUOSQL42',…

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Is it possible to mirror or migrate Slack messages to Spectrum?

This would help us move here! We probably wouldn't leave slack altogether though, because our Slack channel is part of a regional tech group with new members finding us there all the time. It would be great to be able to mirror the messages with some or other bot. Does anything…

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0x·43d# Help

Changed email to non-gmail one and can't login now

Hi, I've changed email and now can't login with new one. Can u help me? …

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Is there a way to block posts by user?

A user is posting junk content, not sure if a spam account, so want to block anything from that author if possible. Thanks!

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How can we delete a thread duplicate created by mistake?

For instance: • https://spectrum.chat/material-ui/help/material-ui-tabs-not-working-inside-a-dialog~db585b32-6842-47fe-ac7d-a4da1dddc3e0 • https://spectrum.chat/material-ui/help/material-ui-tabs-not-working-inside-a-dialog~3ab66e35-cdb5-4204-9d4a-263b2022ec40 …

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How to get notified when a new member joins a community?

We started a community recently at spectrum.chat/gtoolkit. I'd like to get a notification every time a new member joins. Is this possible?

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How can I back to the official website?

When I input your official website link, it jumped to my dashboard and I can not see any link back to your website. Such as the download page. I can only get to your website by log out or use incognito window?

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How do you unpin a thread?

I feel silly, but I have an old thread I'd pinned in a channel, and cannot for the life of me figure out how I did that. Maybe the interface has changed, or maybe I'm nuts? 🤔 Does anyone know how to un-pin?

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