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A place to chat, discuss and ask questions about Subsail and magazine subscriptions.

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Dan·2d

Apr 17: See all future renewals by issue

I've just added a new filter when looking at subscriptions, which allows you to view all subscriptions that renew for any of your future issues (make sure to set renewal dates for this to work). Now you have a great overview of future renewal numbers and which subscriptions will…

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Dan·23d

Mar 13: New table design

Tables in Subsail have a more subtle design. The CSS and HTML code that creates tables has also been updated, making them better at clicking (you can not Command/Ctrl + click on a row to open a new tab).

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Dan·65d

Feb 13: Update subscriber emails

You can now update subscriber email addresses from your account (previously this was a manual change only done by me, Dan, due to the complexities involved). If you click on "Edit subscriber", you'll now see the email field in the form.

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Dan·72d

Jan 17: Improved subscription cancellations

Cancelling subscriptions is now a bit more sensible. Before, renewing subscriptions would be marked "cancelled" if payments were stopped but still had copies to send out, which is confusing. Now, renewing subscriptions are marked "active - renewals stopped" when they still have…

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Dan·72d

Feb 5: Product links

Each one of your Subsail products now has its own URL. These URLs work for both active and inactive products (i.e.: products both listed in your checkout and those you've marked as hidden).

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Dan·85d

Jan 24: "Renewing" filter for subscriptions

Subscriptions can now also be filtered by whether they renew or not. I also published a fix to remove duplicate countries from the "Country" filter.

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Dan·85d

Jan 22: View payment receipts

Publishers can now view all previous payments and download receipts from the Billing page.

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Dan·101d

Jan 8: Disable imports for specific products

There is now an option to disable imports for certain products from your external web shop. Click on the "Edit" link for the product you want to stop imports for and use the new "Import orders for this product" field.

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Dan·235d

Aug 27: Subsail's new renewal and dunning system is live

Subsail has a new renewals process which will automatically retry subscription renewal charges four times over a five day period. Whereas before, a subscription would have been cancelled immediately after a first failed payment, this system will attempt payment a further three…

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Dan·246d

Aug 16: Renewal charges in dashboard

You can now see the total sales from renewal charges in your account from Manage > Dashboard. This is the first step to two new features: 1) an all-new dashboard (with charts) and …

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