menu

UXPin

Design, prototyping and design systems solution chosen by the best teams.

Channels
# All channels
view-forward
# General
view-forward
# Announcements
view-forward
# Feature requests
view-forward
# Help
view-forward
# Before you post
view-forward
# Learn
view-forward
Team

Images migrated to a different page and turned into blank boxes

January 27, 2020 at 9:06pm

Images migrated to a different page and turned into blank boxes

January 27, 2020 at 9:06pm
I experienced a weird issue that's somewhat hard to explain.
1) Created a document: Page #1 and Page #2 2) Inserted content onto Page #1 3) Pasted and arranged some images onto Page #2 4) When I opened the prototype at a later time, all of the images from Page #2 had disappeared. Weirdly, when I viewed Page #1, the original content was gone and the images from Page #2 now show up, but instead of the images, only blank boxes are displayed.
This happened around the time UXPin was down last week so it might have something to do with that. At this point, it'll be faster just to remake both pages than to wait for a potential fix from a UXPin team member but it was really frustrating to lose my work like that :/

January 27, 2020 at 9:07pm
Here's what the blank boxes look like
  • reply
  • like
Hey Jessica, that is frustrating and I'm sorry you lost your work! Our team could potentially restore it for you. I'll connect with you via email for details.
  • reply
  • like
I've already gone ahead and fixed both of the pages and have done some other work in the document so I'd rather not restore it. Thank you for the offer though!
  • reply
  • like