[FIXED] Vectary is turned off web viewerOctober 11, 2019 at 6:33am (Edited 6 months ago by @vectary-support)
Yesterday on my Premium plan, Vectary turned off the embedded web viewer and all my models are gone from the website! No support or an explanation of what happened.
October 11, 2019 at 8:25am
i have found an issue why all gone - your iframe code doesnt work properly when autoplay is turned off
https://www.vectary.com/viewer/v1/?model=e88ae953-7cf7-4ac1-802d-97199f06b0cc&autoplay=0" frameborder="0" width="100%" height="480"></iframe>
Even your web component code doesnt working without autoplay!!!!