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# Help

Write when you need help in Vectary

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Hey is there a Vectary Viewer that we can use on Shopify ? If so, I am…

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Helpers and transformations

Is it possible to move a Helper relative to the object being modified?

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Help. Not rendering at all. Just gray.

I just bought the subscription in hopes it was a limitation of the free variant. All my renders are just gray. No lighting, no shapes, nothing...

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How do I remove a material once applied??

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Missing Parts Once Embedded

Hey, Once I embed the complete project, there seems to be parts missing. Can anyone advise on this? …

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SDK or API for iOS12 apps?

Hello. I wonder if there is Vectary's SDK or API to be used by iOS apps? I would like to weaponize my app to be able to export the output into USDZ format, if possible. Or, at least take a stack of 2D images and turn them into VR-compatible format to share. You can see the…

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MM·9d

Help my project won't save

Every time I click save then reload the page it says information model not saved start from scratch

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I am a newbie and hoping to get an answer to an issue I am having with…

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"Real world" scaling

I use Vectary for creating assets for use in Unity. In the Unity world, one unit equals a meter. This is important for things such as physics behaviors, but it also helps for keeping scale relationships consistent between assets. Is there a way (other than trial and error) to…

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Shopify Integration

Im having a hard time getting by Shopify site to integrate with AR. I dowloaded the 3d warehouse app, I added the necessary code...I was even successful getting the overlay to appear on my thumbnail, but the usdz file does not appear in AR mode....any suggestions?

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