menu

Wakeout

Forget gym clothes. Wakeout is the only exercise app that adapts the workouts to the place / situation you're in right now. We created this community to improve the experience for our customers.

Channels
Team

Wakeout watercooler

April 8, 2019 at 7:47pm
Show previous messages

June 29, 2019 at 11:04pm

Wakeout app in UK. It says 9.47£ Pounds /year subscription, but when I colicky on it to proceed it shows 49$/year dollars . I tried to change the region on my phone to UK but it still showing same .

  • reply
  • like

June 30, 2019 at 8:39pm

Wakeout app in UK. It says 9.47£ Pounds /year subscription, but when I colicky on it to proceed it shows 49$/year dollars . I tried to change the region on my phone to UK but it still showing same .

Thank you for reporting this! It's a bug that we got with our currency conversion to the pound. It's showing up as 85% when the introductory offer is 50%. A few more people from the UK reported this, and we're working to understand what's causing the bug. It's showing up correctly in all other territories.

Very very sorry about this!

  • reply
  • like

Wakeout takes up a lot of space on my iPad. Data takes up 373.8 mb. I’m sure you tossed around the idea of using gif instead of video. I’m just curious. If I were to delete the videos held with the app in Settings > IPad Storage > Wakeout for exercises I’m unable to do because of physical limits, will it damage the app in any way?

  • reply
  • like

July 1, 2019 at 10:53pm

Wakeout takes up a lot of space on my iPad. Data takes up 373.8 mb. I’m sure you tossed around the idea of using gif instead of video. I’m just curious. If I were to delete the videos held with the app in Settings > IPad Storage > Wakeout for exercises I’m unable to do because of physical limits, will it damage the app in any way?

😱 Checking for you... one sec Jeanne

  • reply
  • like

Wakeout takes up a lot of space on my iPad. Data takes up 373.8 mb. I’m sure you tossed around the idea of using gif instead of video. I’m just curious. If I were to delete the videos held with the app in Settings > IPad Storage > Wakeout for exercises I’m unable to do because of physical limits, will it damage the app in any way?

Alrighty! Tested on various devices and it doesn't seem to be any issue with deleting the downloaded exercise videos! We've made a note to add better file size management in the near future. You're good to delete any video content as you see fit! ⚡️

  • reply
  • like

Thanks, Pedro! You know sumpin’? You have incredible customer service.

like-fill
1
  • reply
  • like

Thanks, Pedro! You know sumpin’? You have incredible customer service.

😌😎 That made my day, thank you!!

  • reply
  • like

July 8, 2019 at 1:57pm

Hello! I was wondering how the weekly reports are calculated? If each Wakeout is 30 seconds, shouldn’t the total activity be twice that number? This morning the notification stated my total activity is 1172 total Wakeouts and 730 active minutes.

Edited
  • reply
  • like

😎Hi! So in this case, "Wakeouts" are total "routines." Routines can either be of 1, 3 or 5 exercises in length. So it's possible that you'd do one "Wakeout" worth 2.5 active minutes (a long routine). You think this is the best way to calculate this? Or you'd prefer that each individual exercise is counted? (meaning, if you do a long routine, then we'd count 5 wakeouts).

  • reply
  • like

(p.s. nice background btw!)

  • reply
  • like

Thanks. It’s a portion of Melissa S. McCracken’s “To the Moon and Never Back.” Don’t need to change what you’re doing. Now that I understand “Wakeouts” mean routines, I get it. I already know how to count actual exercises, since you give me total minutes. I was confused. Never mind.

  • reply
  • like

Haha, love it! Glad it's all clear. We might add detailed statistics sometime down the line that will make everything more clear.

  • reply
  • like

July 10, 2019 at 4:53pm

Can Wakeout talk to Apple Health?

  • reply
  • like

July 11, 2019 at 2:18pm

@thereiks I don’t believe so... yet. That may be included in an upcoming feature update, but @pedro-founder hasn’t mentioned any syncing plans for Apple Health recently. He should respond shortly. :)

  • reply
  • like

@thereiks I don’t believe so... yet. That may be included in an upcoming feature update, but @pedro-founder hasn’t mentioned any syncing plans for Apple Health recently. He should respond shortly. :)

Jeanne is exactly right, not at the moment, but it's in the pipeline! For the next 2-4 weeks we're hard at work with around 250 new exercises, two major new features and an important interface improvement. But right after that we've scheduled Apple Health integration. Sorry for the long answer, but I think it's cool if our community knows what we're up to!

  • reply
  • like

Feel free to request any improvements in the meantime!

  • reply
  • like

July 12, 2019 at 12:23am

On tuesday i became an 29.- CHF / Year offer with 50% Rabatt. As i clicked it, it said 101 CHF (with 20%)

  • reply
  • like

On tuesday i became an 29.- CHF / Year offer with 50% Rabatt. As i clicked it, it said 101 CHF (with 20%)

I was not sooooo good in maths. But i know that there something wrong

  • reply
  • like

@ifityou Haha, it's not you, it's our bad! Very sorry for this messup! I'm sending you a personal message to help you out with this. 😞

  • reply
  • like

July 24, 2019 at 6:16pm

Hi, I discovered Wakeout yesterday and it seems amazing. However, as I click on a location (Bedroom), the clips just keep on loading and don't stop (the timer etc everything works fine). The other location (Living Room) loads fine. Is there any known issue? iOS latest version.

like-fill
1
  • reply
  • like

Hopefully today, we're uploading an update that will enable the ability to download the entire packs so it loads silky smooth! I'll keep you all updated!

  • reply
  • like

July 25, 2019 at 12:08pm

I still haven't able to download a single workout apart from "Living Room" pack. Killing the app and restarting doesn't help either. Will wait for the update that enables proper download.

  • reply
  • like
  • reply
  • like

This is the loading wheel that is shown eternally.

  • reply
  • like
Show more messages