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Forget gym clothes. Wakeout is the only exercise app that adapts the workouts to the place / situation you're in right now. We created this community to improve the experience for our customers.

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Can I get 2/3 of my $$$$ back?

September 22, 2019 at 4:01pm

Can I get 2/3 of my $$$$ back?

September 22, 2019 at 4:01pm (Edited 11 months ago)
I had this app just a few days short of a third of a year and then you broke it. Can I have the rest of my money back please? You’ve stopped communicating on this chat. I can only surmise your team is broken too. Does the Wakeout counter still work on the backend? If I were to continue using the app, and you fix it, will it show all my Wakeout minutes and levels attained while the app was broken? That would be nice to know. I broke my streak yesterday, having never missed a day since my subscription began on May 25 because I just don’t care about coming to the app. I know these exercises and if I choose to do one or some I can. The numbers are what encouraged me. All this makes me want to take back my 5* rating and leave a bad review. I’m so frustrated with your company right now.

September 28, 2019 at 3:35am
Thanks guys sooooooo very much for fixing the bug. Yaaaaaaaaay!!! Happy dance (Wakeout! 30 seconds)!
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